Help!: Map lines disappeared

Suddenly the lines between miles on my rides have disappeared. I did nothing to change the rides, why would the lines disappear? See for example http://www.mapmyride.com/ride/united-states/wa/seattle/641663863052

I'm glad to hear you see it normally, maybe it is just my browser. I use IE6, not sure what a VML addon is but I suspect I don't have it. Can you tell me what it is and where I might get it?

Another odd thing is that simultaneous with losing the lines, my embedded rides no longer work. For example, see http://mgmom.com/vashon_maury.aspx. When I go to this page I now get a page can't be found error. It's odd cuz I embedded the code, it worked, I did nothing to it, and now it doesn't work. Any ideas?

Thanks for your help.

My map lines have also disappeared.  I have restarted the machine, opened new browsers and still have the same issue.

 FeltF3C

Same problem here.  The route 'highlight' lines work when I'm plotting my ride/run.  However, after the route is saved, I can no longer see the lines.

I use IE 6.0.2900.2180

I downloaded and installed the VML utility, and 'enabled' VML and I'm still having the issue.

kotakoli - your route line (for san-jose/650993143568) shows up fine on my computer with both FireFox 2.0.0.16 and IE 7.0.5730

Still not working, for me in IE6, I have tried the patch you mentioned above and have shut down my system since your most recent post but still does not show the lines.  Here is a link to one of my maps.

http://www.mapmyride.com/ride/united-states/ut/riverton/343588877

 

I am experiencing the same problem. I can see about 2/3 of my runs but the other third show the mile markers but no track. I use IE6. I note that it does not matter if I entered the run directly from the map or if it is one that I uploaded from my GPS. I tried one of the "invisible" runs in Firefox on the same computer and it displayed normally.

07-31-08

Having the same problem.  I am using IE6 - corporate requirement.  I cannot use Firefox (unfortunately).  I am able to see the route lines for some routes, but not on others.  On the others, I am able to see the aid and restroom markers, but not the route lines.  When I download the other routes and create a PDF, I can see and print a map that includes the route lines. 

I have experienced this with IE7, Firefox, Safari, and Opera Browsers On all routes that I have used the Loop Feature  on. I will try again without using Loop.

 

since I retried everything without using the loop feature as mentioned in my previous post I have had no problems. I believe the problem lies within the looping.

 I can't complain too much since I am just using the free service... However I would like to mention it will keep me from joining the paid premium service.

 I mainly use MapMyRide to plan some routes and figure the mileage. I mainly use it for my wife and family members to know where I am in case anything would happen, they know the route I am on before I leave.

Gisela, please pass along our thanks to your team for fixing the map lines.  It is working!

 One last favor/item I will like you to look into...  The Rute information box at the top right works for  the elevation but not so if I select any view other than the initial Street View.  Like I shared erlier; this feature works in my home computer but not on my company issued laptop.

 Thakns in advance!

Edgardo.

Hi Edgardo,

You are very welcome - and thanks for your nice note!  

In regards to the elevation not appearing on your work laptop, it might have to do with certain safety/firewall settings.  If you are allowed to adjust any of your security settings, you might want to match them to your home computer and see if that takes care of the missing elevation problem.

Again, thank you very much for your note!

~ Gisela  

I am having the opposite problem as mgwagner.  I can see my map lines only in the edit mode, but not otherwise:

http://www.mapmyrun.com/run/united-states/ab/calgary/572187804168

I just posted this problem on another thread. 

Similarly, in searching other peoples' running routes, sometimes their map lines do not show up.

Same problem here. Only start and end markers when in "view" mode:

 http://www.mapmyride.com/ride/united-states/nc/aberdeen/431614970658

 I can see lines in Edit mode.

 IE 6.0.2900.2180.xpx2_gdr.070227-2254CO

I'm having the same problem. I can see the map lines when I plot the route, but when I go to retreive the route from "My Rides", I can't see the route lines. I can only see the stop and start markers.

Same problem with my map too.  I've been struggling with it for two hours and finally got it all right and then the lines disappear. :(

http://www.mapmyrun.com/route/us/fl/miami/935572309289

As I reported in August 5th, things started to work but something happened since and now it does not work again.  Like Diep reported 4 days ago, the mile/KM markers start showing up when the map is forced to manually refresh when changing the units.  The route lines are still missing.  I have IE 6.0.29  The vml utility does not make a difference either. Is anyone in the development/support team still looking into this?  An update will be great! Thanks in advance! 

 

A new user here, with same disappearing lines problem.

 So I fire off an email and get told individual replies are prioritized to premium members ( my $ 20 credit doesn't count for much then).

Surely this problem is fundamental to the operation of your site and as such deserves your time to come up with an idiot's guide to cracking this problem, under all the variety of usual operating systems/versions ( mine is IE7.0.5730.11). 

Ok, it may be a security level setting problem ( mine is norton/symantec) and I do grasp that we are going through different sites/URL's for mapping a run and then viewing it (I think) but I am trying to improve my running not my understanding of and tinkering with  sophisticated computer systems - I thought that was what you were doing.  VML - never heard of it - VPL  , yes.

 Come on, please get it sorted with a detailed techhy note, so I can at least understand the issues to start with and then hopefully a "fix your system note" ( which does not open the backdoor to the internet bandits who use VML {whatever it is} to gain access, I undestand)....please.