PRIVACY POLICY

Revised October 29, 2009

Read our Terms of Use

At MapMyFitness we recognize that privacy is important.  This Privacy Policy (“Policy”) sets forth how MapMyFitness, Inc., and/or its subsidiaries or affiliated companies (collectively, “MapMyFitness,” “we,” “us,” and “our”) protect a User’s’ privacy when he or she uses any of the mobile phone applications, products, services, and/or websites offered by MapMyFitness.    

General Scope And Import Of Privacy Policy

This Policy explicitly applies to any customer, users, or others (collectively “User,” “Users,” or “You”) who employ or access the MapMyFitness mobile phone applications, the MapMyFitness affiliated websites—www.MapMyFitness.com, MapMyRide.com, MapMyTri.com, MapMyWalk.com, MapMyMountain.com or MapMyHike.com—(collectively, MapMyFitness.com), or any other MapMyFitness products, services, features, or promotional offers (collectively, the “Services”). 

In addition, this Policy directly applies only to the personal information and location information (as both terms are defined below) that a User voluntarily discloses to MapMyFitness via its online platforms, or that is collected by MapMyFitness in the course of the provision of the Services.    

User Consent To The Privacy Policy

By using a site that displays this Policy, a User expressly agrees to the collection, use, and disclosure of certain personal information and location information as set forth in this Policy.  If a User does not consent to the collection, use, and disclosure of his or her personal information or location information as described in this Policy, he or she is not permitted to use the site.

MapMyFitness privacy settings and online disclosures

MapMyFitness sets User default privacy settings to “Private.”  Any information that a User discloses online to MapMyfitness, or exchanges online with MapMyFitness, while that User maintains a “Private” privacy setting, is neither disclosed to, nor accessible by, the general public.  To permit the general public or any third parties, including other Users, to view a User’s online disclosures, including disclosures of a User’s select personal information or location information, a User must therefore actively and specifically designate his or her profile to a “Public” privacy setting; save his or her routes as “Public;” take affirmative action to invite other Users into a semi-private network of limited Users; or otherwise use or access Services that require a User to make use of a “Public” privacy setting.  Moreover, a User should be aware that certain personal information or location information that he or she voluntarily discloses online - by means of  his or her employment of  Services that require a “Public” privacy setting - may become publicly available and could be read, collected, and/or used by third parties, including other Users, in ways unknown to MapMyFitness.  MapMyFitness is not responsible for any such use of User personal information or location information by any third party.  MapMyFitness therefore recommends that a User actively manage his or her privacy settings applicable to his or her personal mobile device and MapMyFitness account on an ongoing basis, so that such User can effectively guard against the unauthorized use or abuse of that User’s personal information or location information by others. 

Incorporation

This Policy is incorporated into and is subject to the MapMyFitness Terms and Conditions of Use.  A User’s use of the Services and his or her provision of any personal information or location information to MapMyFitness are subject to the terms of this Policy and the Terms and Conditions of Use. 
If a User has any questions about this Policy, he or she may Contact Us via Our website.

Information We Collect And How We Use It

We offer a number of Services that do not require a User to register for an account or provide any personal information or location information to us, such as MapMyFitness Basic Route Creation Tool.  In order for a User to gain means of access to and use our full range of Services, he or she may be required to provide the following types of information:

Personal Information A User Provides

When a User signs up for a MapMyFitness Account or other MapMyFitness Services that require registration, we ask him or her to submit select personal information.  Personal information is any information that identifies a User personally, either alone or in combination with other information available to us.  Personal information may therefore include, but is not limited to:

  • A User’s name, email address date of birth, and /or account password;
  • The phone number assigned to a User’s mobile device along with other pertinent information concerning said device, including the name of the applicable wireless carrier/provider,
  • Certain data concerning a User’s health and physical characteristics; and
  • Any content a User posts to a MapMyFitness website, as defined in the MapMyFitness Terms and Conditions of Use. 

Financial Information A User Provides

For certain Services, MapMyFitness requests a User furnish select personal financial information, including but not limited to, a credit card or other payment account information that we maintain in encrypted form on secure servers.  Any such personal financial information furnished by a User expressly falls within this Policy’s definition of personal information.  Moreover, that personal financial information is not accessible to any third parties except those specified by the User.

Location Information A User Provides

Some Services—specifically, MapMyFitness’s mobile phone applications—require a User to disclose certain location information.  Location information includes, but is not limited to, any information we derive in order to identify a User’s geographic position.  This information may be collected from a User’s wireless carrier, certain third party service providers, or directly from the mobile device that the User previously registered for use with MapMyFitness.  The collection and tracking of a User’s location information may occur even when the MapMyFitness mobile phone application is not actively open and running.  A User’s location information, however, is only displayed and shared in accordance with his or her established privacy settings. 

We may combine the personal information and/or the location information that a User submits under his or her account with information from other MapMyFitness Services or third parties in order to provide that User  with an enhanced experience and/or to improve the overall quality of the Services.  For certain Services, we may give a User an opportunity to opt out of the combination of such information. 

MapMyFitness Cookies

When a User visits MapMyFitness.com, We send one or more cookies—small text files that contain a string of characters—to a User’s computer that uniquely identify his or her browser.  Cookies do not identify a User personally, but these files are linked with other information that could personally identify a User.  More importantly, cookies permit MapMyFitness to offer a User more personalized Services and online experiences.  In addition, we use cookies to improve the quality of The Services by storing User preferences and tracking User trends, such as how people search.  Most browsers are initially set up to accept cookies, but a User can reset his or her browser to reject all cookies or to provide an alert when a cookie is being sent.  Some MapMyFitness features and Services, however, may not function properly if a User has disabled cookies. 

Log File Information

When a User accesses or uses MapMyFitness.com or the Services, Our servers automatically record information from that User’s mobile device and web browser.  These server logs may include, but are not limited to, information such as a User’s web requests, Internet Protocol address, browser type, browser language, the date and time of that User’s request, referring/exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, cookies that may uniquely identify a User’s browser, and elements employed in the MapMyFitness mobile phone applications. 

User Communications

When a User sends an email or other communication to MapMyFitness, we may retain those communications in order to process that User’s inquiry, respond to his or her request, and improve the Services.

Affiliated Sites

We offer some of the Services in connection with other websites.  Personal information that a User provides to those sites may be sent to MapMyFitness in order to deliver the Services.  We process such information in accordance with this Policy.  The affiliated sites may have different privacy practices and we encourage Users to read their privacy policies.

Links

MapMyFitness may present links in a format that enables us to keep track of whether these links have been followed.  We use this information to improve the quality of our search technology, customized content, and advertising. 

Other sites

This Privacy Policy applies to the affiliated websites and the Services that are owned and operated by MapMyFitness.  We do not exercise control over the sites displayed as search results or links from within our various Services.  These other sites may place their own cookies or other files on a User’s computer, collect data, or solicit personal information from a User.

Use Of Personal Information And Location Information

MapMyFitness only processes personal information and location information for the purposes described in this Privacy Policy and/or any specific privacy notices set forth for select Services.  In addition to the above, such purposes include:

  • Operating, maintaining, and providing Users all of the features of the Services, including the display of customized content and advertising;
  • Providing the basic functionality of MapMyFitness’s mobile phone applications, such as displaying a User’s live location and movement;
  • Employing “reverse geo-coding” and a User’s IP address, or saved location information to provide Users with specialized route and event content;
  • Establishing contact with Users to deliver special offers, promotions or other information;
  •  Auditing, research and analysis in order to maintain, protect and enhance the Services;
  • Ensuring the functionality and usability of MapMyFitness.com and the MapMyFitness network;
  • Installing and monitoring elements for security, credit or fraud prevention purposes;
  • Creating User profiles that permit us to better understand what information a given User might like to receive from us;
  • Providing Users with information and notices related to MapMyFitness;
  • Inviting Users to participate in surveys conducted by MapMyFitness or its affiliates;
  • Developing new products and services; and
  • Improving our marketing and promotional efforts.   

MapMyFitness does not use a User’s personal information or location information to send commercial or marketing SMS messages or email messages to a User without a User’s express consent, or unless a User has previously opted in to be part of specific program, service, or feature in accordance with the applicable

MapMyFitness consent protocol. 

MapMyFitness processes personal information on our servers in the United States of America and in other countries.  In some cases, we process personal information on a server outside of a given User’s country.  In addition, we may process some personal information to provide our own Services, and/or on behalf of and according to the instructions of a third party, such as our advertising partners.

A User can find more information about how we process personal information by referring to the privacy notices for particular Services.

Choices For Personal Information
 
When a User signs up for a particular Service that requires registration, we ask that User provide personal information.  If we use this information in a manner different than the purpose for which it was collected, then we will ask that User for his or her specific consent prior to such use.  If we propose to use personal information for any purposes other than those described in this Policy and/or in the specific service notices, we will offer a User an effective way to opt out of such use of personal information for such identified other purposes.  We will not collect or use sensitive information for purposes other than those described in this Policy and/or in the specific service notices, unless we have obtained a User’s prior consent.

In addition, a User may decline to submit personal information to any of the Services; consequently, however, MapMyFitness may not be able to provide certain Services to the User.

Service Providers

MapMyFitness may share personal information collected with companies and/or organizations that perform certain support or business related services for us, including, but not limited to, data storage, web hosting, and User payment processing.

Additional Sharing Of User Personal Information

MapMyFitness only shares personal information with other companies or individuals outside of MapMyFitness in the following limited circumstances:

  • We have a User’s consent.  We require opt-in consent for the sharing of any sensitive personal information.
  • We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf.  We require that these parties agree to process such information based on our instructions and in compliance with this Policy and any other appropriate confidentiality and security measures.
  • We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce our applicable Terms of Use, including investigation of potential violations thereof, (c) investigate and defend ourselves against third-party claims or allegations; (d) detect, prevent, or otherwise address fraud; (e) protect and safeguard the integrity and security of the Services; (f) resolve any technical issues, or (f) protect against imminent harm to the rights, property or safety of MapMyFitness, its users or the public as required or permitted by law.

Business Transfers And Sharing of Personal Information

Personal information submitted to MapMyFitness will become part of our normal records.  If MapMyFitness becomes involved in a merger, acquisition, or any form of sale of any or all of its assets, we will provide notice before User personal information is transferred and becomes subject to a different privacy policy.  In the negotiation of any potential merger, acquisition, or sale of MapMyFitness, we may share with third parties certain pieces of aggregated, non-personal information.  Such information does not identify You individually.  In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how User personal information is treated, transferred, or used.  Upon any such change in ownership or control User personal information, however, will be notified via electronic notice via the Services

Please contact us for any additional questions about the management or use of personal data.

Information Security

MapMyFitness takes appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data.  These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where User data is collected, stored, and/or maintained.  MapMyFitness, however, cannot warrant or ensure the security of any information that we receive on behalf of Users in order to permit them to access the Services, or any information that a User transmits to us.  We also cannot guarantee that any such information will not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
We restrict access to personal information to MapMyFitness employees, contractors and agents who need to know that information in order to operate, develop, or improve MapMyFitness.com or the Services.  These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Data integrity

MapMyFitness processes User personal information only for the purposes for which it was collected and in accordance with this Policy or any applicable service-specific privacy notice.  We review our data collection, storage, and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve the Services.  We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our Users to update or correct their personal information whenever necessary.

Accessing And Updating Personal Information

When a User accesses MaqpMyFitness.com or the Services, we make good faith efforts to provide that User with easy access to his or her personal information and an opportunity to either correct that data if it is inaccurate, or to delete such data upon that particular User’s request, provided that it is not otherwise required to be retained by law, or for legitimate business purposes.  We do, however, ask Users to identify themselves and the information requested to be accessed, corrected, or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required.  In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.  Some of the Services have different procedures to access, correct or delete a User’s personal information.  We provide the details for these procedures in the specific privacy notices or FAQs for these Services.

Third-Party Advertisers And Ad-Serving Companies

Advertisements that appear on MapMyFitness are sometimes delivered (or "served") directly to Users by third-party advertisers or ad network companies.  These companies may automatically receive a User’s IP address or other information about his or her mobile device or personal computer when serving advertisements.  These third parties may also download cookies to a User’s computer, or use other technologies such as JavaScript and "web beacons" (also known as "1x1 gifs") to measure the effectiveness of the advertisements served and to personalize advertising content.  Doing this allows the advertiser or ad network to recognize a User’s computer or mobile device each time he or she sends a User an advertisement in order to measure the effectiveness of the ad and to personalize advertising content.  These companies may compile information about the sites or services visited when seeing advertisements and determine which advertisements are clicked.  MapMyFitness does not access or have control of the cookies that may be placed by third-party advertisers or ad networks.  Likewise, third party advertisers and ad networks do not have access to a User’s personal information stored with us unless You choose to share it with them.  This Privacy Notice does not cover the use of tracking technologies or personal data by any such third-party advertisers or ad networks.

Privacy of Children

MapMyFitness is neither directed at, nor targeted to children under the age of 14.  For that reason, we do not employ our affiliated websites or Services to knowingly solicit personal information or location information from to children under the age of 14.  IF YOU ARE UNDER THE AGE OF 14 YEARS OF AGE, THEN PLEASE DO NOT USE OR ACCESS THE SERVICES AT ANY TIME OR IN ANY MANNER.  If we learn that someone under the age of 14 has provided personal information or location information, MapMyFitness will use reasonable efforts to remove such information from our records.  If you are a parent or guardian and discover that your child under the age of 14 has obtained a MapMyFitness User account, then you may contact us, and request that we delete that child’s personal information and location information from our systems.

Enforcement

MapMyFitness regularly reviews its compliance with this Policy.  Please feel free to direct any questions or concerns regarding this Policy or MapMyFitness's treatment of personal information or location information by Contacting Us through this website.  When we receive formal written complaints at this e-mail address, it is MapMyFitness's policy to contact the complaining User regarding his or her concerns.  We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between MapMyFitness and an individual.

Security

When a User logs in to MapMyFitness and its affiliated websites, we require that a secure connection between a User’s computer and our server be established.  We use a technology called Secure Socket Layers (SSL), an encryption technology that works with most browsers.  A secure connection is maintained until You leave the secure area of one of our websites.  Although we use SSL encryption to safeguard the confidentiality of personal information as it travels via the Internet, ironclad security does not exist on the Internet, and accordingly, we cannot guarantee the safety of the transmission of any personal information over the Internet. 

Changes To The Policy

Please note that the Policy may change at any time and without prior notice.  Any revised version(s) of the Policy will be promptly posted on the MapMyFitness affiliated websites. 

We will not reduce User rights under the Policy without each User’s explicit consent, and we expect most such changes will be negligible.  To better inform Users of changes to the Policy, we will post any such changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification).  Each version of this Policy will be identified at the top of the page by its effective date, and we will also keep prior versions of Our Privacy Policy in an archive for review by Users. 

A User’s continued use of the Services constitutes his or her agreement to this Policy and any future revisions. 

If You have any additional questions or concerns about this Policy, please feel free to Contact Us any time.